Non-Warranty Procedures

Eagle Claw rods and reels that are no longer covered by the one-year warranty can be replaced for 50% off the suggested retail price of a new one. The new rod or reel will be the same make and model unless out of stock, in which case a similar model will be substituted.

An invoice will be sent with the charges and, once payment is received, the rod or reel will be returned to you. You can pay by VISA, MasterCard or American Express over the phone or by sending a check or money order. Please follow these steps when sending your rod or reel to us for non-warranty repairs:

  1. Send complete rod or reel back to us (pre-paid shipping)
  2. Please enclose an explanation of the problem you are experiencing
  3. Please list the model name and number of your rod or reel
  4. Include your name, return address and daytime phone number
  5. To protect your rod or reel against loss or further damage in transit, please carefully package and insure the shipment
  6. Please keep all shipping receipts
  7. Use a shipping company that can track your package